Image source:
The Citizenry
Image source:
Crate & Barrel

The Citizenry vs Crate & Barrel

What's the difference between The Citizenry and Crate & Barrel

The Citizenry and Crate & Barrel are two furniture retailers with distinct philosophies and approaches to home goods. The Citizenry believes in creating homes that reflect personal journeys, offering designs with a soul, a story, and a purpose. They travel the world to develop exclusive collections, partnering with master artisans in each country to blend modern style with time-tested techniques. By using local materials and selling directly online, they establish sustainable relationships and offer handmade goods at reasonable prices. On the other hand, Crate & Barrel focuses on inspired living through high-quality products, exclusive designs, and timeless style. With a strong emphasis on digital design tools, they provide seamless shopping solutions both in-store and online. Their architectural aesthetic and experiential store environment engage customers through social media, mobile shopping, design services, gift registry, and more. In terms of sustainability certifications, both retailers prioritize sustainability by obtaining various certifications for select items in their collections. The Citizenry offers GOTS Certified products (organic cotton), OEKO-TEX® Standard 100 (product safety), FSC Certified (responsibly sourced wood), and SVLK Timber Legality Verification. Crate & Barrel has similar certifications such as FSC Certified (responsibly sourced wood), OEKO-TEX® Standard 100 (product safety), Greenguard Gold Certified (low chemical emissions), and GOTS Certified (organic textiles). While The Citizenry participates in the World Fair Trade Organization Guarantee to ensure fair wages for artisans, Crate & Barrel is involved in initiatives like the Fifteen Percent Pledge (commitment to diversity) and amfori BSCI - Code of Conduct. Lastly, The Citizenry claims to offer organic cotton products as well as items assembled in the USA. In contrast, Crate & Barrel does not make any self-claimed benefits regarding these aspects. Overall, both retailers offer unique approaches to furniture retailing but share a commitment to sustainability while providing customers with quality home goods.

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

- The Citizenry focuses on partnering with master artisans from around the world and blending their techniques with modern style, while Crate and Barrel offers contemporary and modern furniture, housewares, and decor. - The Citizenry sells handmade goods crafted with high-quality materials at more reasonable prices than traditional luxury boutiques, while Crate and Barrel offers high-quality products with exclusive designs and timeless style. - The Citizenry emphasizes fair wages, happy working environments, and sustaining grants for their artisan partners, while Crate and Barrel engages with customers through social media, mobile shopping, design services, gift registry, and more. - The Citizenry curates inspiration for the home by connecting artisans' creative work to people around the world, while Crate and Barrel provides seamless shopping solutions in-store and online through digital design tools. - The Citizenry offers small batch items that are handcrafted in limited quantities to ensure uniqueness inspired by different cultures, while Crate and Barrel has over 100 stores across 9 countries as an international destination for contemporary furniture.

Company Description

The Citizenry
The Citizenry is a Dallas-based retailer founded in 2014 that specializes in ethically crafted and sustainably sourced home goods. With a focus on celebrating the people behind their products, they travel the world to partner with master artisans, blending modern style with time-tested techniques. By eliminating middlemen and selling directly to customers online, The Citizenry offers handmade goods at more reasonable prices than traditional luxury boutiques. They prioritize fair trade standards, paying artisans fairly for their skills, and are committed to sustainability with organic materials, non-toxic certifications, responsible forestry methods, and ethical sourcing of wool and leather.
Crate & Barrel
Crate & Barrel Holdings is an international destination for contemporary and modern furniture, housewares and decor that help people welcome life in. With over 100 stores and franchise partners in 9 countries, Crate and Barrel employs 7,500 associates across Crate and Barrel and CB2. We curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world. Our lifestyle brands offer exclusive designs and timeless style with digital design tools for seamless shopping solutions. We prioritize sustainability through climate neutrality, sustainable materials, ethical supply chains, circular solutions, empowered employees, conscious customers, digital responsibility and more.

Differences at a Glance

The Citizenry

Crate & Barrel

Headquarters

Year Founded

Store Type

Product Type

Aesthetic

Parent Company

Welcome Discount

Price

Quality Level

Reviews on Website

Free Returns

White Glove Delivery

Product Warranty

Registry Available

Made-to-Order Items

Free Swatches

Designer Collaborations

In-House Design Services

Trade Program

Trade Discount

Dallas, Texas

2014

Online, Showroom

Furniture, Furnishings

Global Modern

None

None

$$$$

Mid-High

Yes

No

White Glove Delivery

Not Specified

No

Yes

Available for a Fee

Not Available

Yes

10%

Northbrook, Illinois

1962

Online, Showroom

Furniture, Furnishings

Traditional, Transitional

The Otto Group

10% Off Full Price Items

$$$

Mid-High

Yes

No

White Glove Delivery

Not Specified

Yes

Yes

Yes

Yes

Free

Yes

20%

Sustainability Mission Comparison

The Citizenry participates in the World Fair Trade Organization Guarantee, while Crate & Barrel is involved in the Fifteen Percent Pledge and amfori BSCI - Code of Conduct.
Image source:
The Citizenry
Image source:
Crate & Barrel

Sustainable Product Certifications and Programs

The Citizenry

Crate & Barrel

Sustainable Forestry Initiative

Programme for the Endorsement of Forest Certification Warranty

Appalachian Hardwood Manufacturers Inc.

National Hardwood Lumber Association

Yes

Yes

No

No

No

No

No

No

No

No

Yes

White Glove Delivery

Not Specified

No

Yes

Yes

Yes

No

No

No

No

No

Yes

No

No

Yes

White Glove Delivery

Not Specified

Yes

Yes

Sustainable and Equitable Labor Programs

Sustainability Mission

The Citizenry
The Citizenry is a retailer that prioritizes people and the planet, offering home goods with soul and a story. They celebrate the individuals behind their products, fostering connections across cultures and continents. Their designs combine ethical craftsmanship with elevated design, guaranteeing fair trade processes and paying double the wage requirement. Partnering with master artisans, they create exclusive collections using all-natural materials and age-old craft techniques that have low carbon emissions and zero waste. The Citizenry is committed to sustainability, sourcing organic cotton, ensuring nontoxic bedding, responsibly sourcing wood products, and ethically sourcing wool and leather materials.
Crate & Barrel
Crate & Barrel is committed to making changes to create a better world for tomorrow. They are dedicated to using more sustainable materials, sourcing ethically, and testing products for quality assurance. With initiatives such as climate neutrality, sustainable materials, ethical supply chains, circular solutions and empowering employees, they are striving to reduce their environmental impact and carbon footprint. They use FSC certified wood, organic cotton and recycled packaging. All textiles are tested to national standards and STANDARD 100 by OEKO-TEX® labeled upholstery and textiles are free of harmful substances. Ongoing investments in green building facilities, US upholsterers and manufacturers ensure responsible practices throughout the organization. Additionally they offer support to Feeding America®, Good 360, My Block My Hood My City (M3) as well as commit to increasing Black-owned business representation in their products. Crate & Barrel promises organic cotton and Assembled in the USA products.

Sustainable Product Certifications

The Citizenry offers several product certifications, including GOTS Certified, OEKO-TEX® Standard 100, FSC Certified, and SVLK Timber Legality Verification. Crate & Barrel also has a range of certifications for some of their products, such as FSC Certified, OEKO-TEX® Standard 100, Greenguard Gold Certified, and GOTS Certified. Both retailers prioritize sustainability and quality by obtaining these certifications for select items in their collections.

The Citizenry

Crate & Barrel

FSC Certified

GOTS Certified

OCS Certified

OEKO-TEX® Standard 100

EcoTex

Global Recycled Standard

Recycled Claims Standard

Greenguard Gold Certified

SCS Indoor Advantage Gold

REACH

Ecolable

Yes

Yes

No

Yes

No

No

No

No

No

No

No

Yes

Yes

No

Yes

No

No

No

Yes

No

No

No

Sustainable and Equitable Labor Programs

The Citizenry participates in the World Fair Trade Organization Guarantee, while Crate & Barrel is involved in the Fifteen Percent Pledge and amfori BSCI - Code of Conduct.

The Citizenry

Crate & Barrel

Goodweave

Fair Trade USA

Better Cotton Initiative

Craftmark

HERproject

Nest Ethical Handcraft Program

Fifteen Percent Pledge

No

No

No

No

No

No

No

No

No

No

No

No

No

Yes

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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