Room and Board

Room & Board is a leading furniture retailer known for its modern and timeless designs. With a commitment to sustainability, over 90% of their products are made in America using sustainably sourced wood and materials. They strive to be carbon neutral in their operations, with a goal of using 100% renewable electricity by 2030. Room & Board supports local communities through partnerships with nonprofit organizations and values inclusivity and well-being for their staff members. Founded in 1980, they continue to prioritize quality craftsmanship and exceptional service across their nationwide stores and delivery centers.

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Room and Board



Golden Valley, Minnesota

Year Founded


Parent Company


Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation


Welcome Discount


Price Range


Free Shipping

On Select Items

Return Policy




Transitional, Mid-Century Modern

Design Services


Designer Collaborations



Quality Level


Reviews on Website


Furniture Product Warranty



Room and Board is a retailer specializing in furniture and furnishings. They offer their products through both online channels and showrooms, providing customers with convenient options for shopping. In addition to serving individual consumers, Room and Board also has a trade program specifically designed for business interiors. Through this program, eligible businesses can enjoy a trade discount of 10%, allowing them to access high-quality furniture at a more affordable price point. With their diverse product range and commitment to serving both residential and commercial customers, Room and Board is a trusted destination for stylish and functional home decor solutions.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program

Business Interiors Only

Trade Discount

10% for Business Interiors


Room and Board is a retailer that offers a comprehensive service strategy to its customers. With their White Glove Delivery service, customers can expect a hassle-free delivery experience. Although the product warranty is not specified, Room and Board does offer made-to-order items, allowing for personalized and custom design options. Customers can also take advantage of free swatches to ensure their chosen products match their desired aesthetic. While Room and Board does not have an in-house design team or designer collaborations, they do provide free in-house design services to assist customers with creating their ideal living spaces.

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White Glove Delivery

White Glove Delivery

Registry Available


Made-to-Order Items


Free Swatches


Room and Board

Image source:

Room and Board

Sustainability Mission

Room and Board is a furniture retailer committed to sustainability. They prioritize sourcing wood responsibly, aiming to use 100% sustainably sourced wood by 2025. They are the first retailer to pursue using urban wood sourcing at scale and are a founding member of the Sustainable Furnishings Council. Room and Board is working towards being carbon neutral in their operations, with a goal of 100% renewable electricity use by 2030. They are also focused on reducing greenhouse gas emissions, electrifying their delivery fleet, achieving zero waste, and designing trend-proof furniture. They support craftspeople and staff members' well-being and donate 2% of profits annually to nonprofit organizations.

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Sustainable Product Certifications and Programs

Room & Board holds several sustainable product certifications, including FSC Certified, Sustainable Forestry Initiative, Programme for the Endorsement of Forest Certification, Appalachian Hardwood Manufacturers Inc., and National Hardwood Lumber Association.

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Sustainable and Equitable Labor Programs

Room & Board prioritizes sustainable and equitable labor practices. They work with manufacturing partners who value quality, service, and sustainability. More than 90% of their products are made by American artisans using top-quality materials. They have U.S. manufacturing partners in 27 states, employing an estimated 12,000 craftspeople. The company fosters a culture of inclusion and well-being for their staff members, working with outside partners to establish a diversity, equity, and inclusion plan. They also donate 2% of their profits annually to nonprofit organizations that promote equity, sustainability, and beauty.

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Frequently Asked Questions

Where is Room and Board furniture made?

Most Room and Board furniture is crafted in the United States, with over 90% of their products made by American artisans and family-owned businesses. They partner with various small-scale manufacturers across the country, ensuring high-quality craftsmanship and supporting local economies.

Who owns Room and Board?

Room and Board is a private, family-owned company. It was founded by John Gabbert in 1980, and it remains independently owned. The company's commitment to providing modern, American-made furniture forms the cornerstone of its business philosophy.

What materials are used in Room and Board furniture?

Room and Board is known for using high-quality materials, including sustainably sourced wood, natural steel, and organic fibers. They focus on durable materials that not only lend themselves to lasting furniture but also support healthy homes with minimal environmental impact.

How sustainable is Room and Board furniture?

Sustainability is a key consideration for Room and Board. The company emphasizes products that are made from natural, recycled, or renewable resources and employs eco-friendly practices. For example, they offer a selection of furniture made from reclaimed wood and recycled materials, and they use finishes that are low in volatile organic compounds (VOCs) to improve indoor air quality.

How can consumers ensure their Room and Board furniture maintains its quality?

To maintain the quality of Room and Board furniture, consumers should:

  • Clean surfaces with a soft cloth or duster to prevent dust accumulation.
  • Wipe up spills promptly using a clean, dry cloth to avoid potential staining.
  • Avoid exposure to direct sunlight to prevent fading or degradation of materials.
  • Follow specific care instructions for the material, whether it is wood, fabric, or metal. Each will have its own recommended cleaning methods and products.
  • Use coasters and pads under beverages and hot dishes to prevent surface damage.

What is Room and Board's return policy?

Room and Board allows customers to return or exchange products within 30 days of delivery. Items should be in like-new condition, and a restocking fee may apply. Custom orders may have different terms, so customers are advised to review the policy in detail or contact customer support for specifics.

Does Room and Board offer a warranty on their products?

Yes, Room and Board offers a warranty that covers defects in materials and workmanship. The duration and terms of the warranty can vary depending on the product category. Customers should consult the warranty information provided with their furniture or contact customer support for comprehensive details.

How can customers reach Room and Board customer service?

Customers can reach Room and Board customer service through multiple channels:

  • Phone: A toll-free customer service number is available for queries and support during business hours.
  • Email: The Room and Board customer service email address is available for those who prefer written communication.
  • In-Person: Customers can visit one of the Room and Board stores for direct assistance and to view products in person.

Are there Room and Board store locations?

Room and Board runs several retail stores across the United States, allowing customers to experience their furniture and decor in person. Store locations, as well as their hours of operation, can be found on the Room and Board website, where you can also obtain directions and schedule personal shopping appointments.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver


Artisan Handmade


Assembled in the USA

Assembled in the USA






Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery


Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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