Where is Burrow furniture made?
Burrow furniture is produced predominantly in the United States. The company prides itself on manufacturing its products within the country, partnering with locally-owned factories in the southern region. This locality in production allows for greater quality control and a significant reduction in carbon emissions related to long-distance shipping.
Who owns Burrow?
Burrow is a privately held company co-founded by Stephen Kuhl and Kabeer Chopra. Both Kuhl and Chopra launched the company in 2016 after meeting at The Wharton School at the University of Pennsylvania. Their mission was to create adaptable furniture that fits the modern lifestyle while also simplifying the process of furniture shopping and assembly.
What is Burrow's approach to sustainability in furniture production?
Burrow is committed to sustainability by ensuring that their production methods are environmentally friendly. They utilize responsibly sourced and recycled materials to manufacture their products. The company also reduces its carbon footprint by using domestic manufacturing locations which shorten the supply chain.
Can Burrow furniture be customized?
Yes, Burrow allows for a degree of customization in its furniture. The company offers modular designs, enabling customers to tailor their furniture to fit their specific needs and spaces. Options such as fabric choices, leg finishes, and additional modules for sectionals and sofas give buyers a personalized furniture experience.
Does Burrow offer a trial period for their furniture?
Burrow provides customers with a risk-free trial period. If you purchase an item from Burrow, you have 30 days to try it out in your home. If the furniture doesn't meet your expectations, you can return it for a full refund within the trial window. This policy demonstrates Burrow's confidence in the quality and comfort of their products.
How does Burrow ensure the longevity and quality of its furniture?
Burrow focuses on the durability of their furniture by selecting high-grade materials and implementing rigorous testing standards. The furniture is designed for easy repair and future upgrading, which promotes a longer lifecycle. Additionally, products come with a limited warranty that covers manufacturing defects to provide customers with peace of mind.
What are the care and maintenance tips for Burrow furniture?
To maintain the appearance and durability of Burrow furniture, follow these care guidelines:
- Vacuum upholstery regularly to remove dust and debris.
- Blot spills immediately with a clean, dry cloth.
- Use recommended cleaning products and methods specific to the type of fabric and materials used in your furniture.
- Avoid placing the furniture in direct sunlight to prevent fading.
- Tighten any loose screws or fittings periodically to ensure stability.
For detailed care instructions, customers should refer to the guides provided with their specific Burrow furniture pieces.
How do I initiate a return or exchange with Burrow?
To start a return or exchange process, contact Burrow's customer service team via their designed channels, which include phone support, email, and live chat on the company website. They will guide you through the steps to return your item, and as long as the product is in good condition and within the 30-day trial period, Burrow aims to make the process as smooth as possible.
