Crate & Barrel

Crate & Barrel Holdings is an international destination for contemporary and modern furniture, housewares and decor that help people welcome life in. With over 100 stores and franchise partners in 9 countries, Crate and Barrel employs 7,500 associates across Crate and Barrel and CB2. We curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world. Our lifestyle brands offer exclusive designs and timeless style with digital design tools for seamless shopping solutions. We prioritize sustainability through climate neutrality, sustainable materials, ethical supply chains, circular solutions, empowered employees, conscious customers, digital responsibility and more.

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Crate & Barrel



Northbrook, Illinois

Year Founded


Parent Company

The Otto Group

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation


Welcome Discount

10% Off Full Price Items

Price Range


Free Shipping

On Select Items

Return Policy




Traditional, Transitional

Design Services


Designer Collaborations



Quality Level


Reviews on Website


Furniture Product Warranty



Crate & Barrel offers its products through online retail channels and showrooms. Their product offerings include furniture and furnishings. They have a trade program in place that provides customers with a 20% discount on their purchases. To maximize reach, Crate & Barrel has made sure that their products are available across all possible retail channels. This allows customers to purchase the same product online or in-store, ensuring convenience and flexibility when shopping with them. Crate & Barrel's strategy for distributing their products is to be as accessible as possible for customers, creating an experience that is both convenient and cost-effective.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program


Trade Discount



Crate & Barrel offers a wide selection of quality furniture, home decor, and accessories with an in-house design team and designer collaborations. Customers can take advantage of an extensive Registry program as well as free swatches. The company also offers White Glove Delivery service, allowing customers to have their purchases delivered and assembled in their homes. For those looking for custom pieces, Crate & Barrel also offers Made to Order items. The retailer’s service strategy is to provide customers with the best selection of products and services, from product delivery to customized design solutions.

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White Glove Delivery

White Glove Delivery

Registry Available


Made-to-Order Items


Free Swatches


Crate & Barrel

Image source:

Crate & Barrel

Sustainability Mission

Crate & Barrel is committed to making changes to create a better world for tomorrow. They are dedicated to using more sustainable materials, sourcing ethically, and testing products for quality assurance. With initiatives such as climate neutrality, sustainable materials, ethical supply chains, circular solutions and empowering employees, they are striving to reduce their environmental impact and carbon footprint. They use FSC certified wood, organic cotton and recycled packaging. All textiles are tested to national standards and STANDARD 100 by OEKO-TEX® labeled upholstery and textiles are free of harmful substances. Ongoing investments in green building facilities, US upholsterers and manufacturers ensure responsible practices throughout the organization. Additionally they offer support to Feeding America®, Good 360, My Block My Hood My City (M3) as well as commit to increasing Black-owned business representation in their products. Crate & Barrel promises organic cotton and Assembled in the USA products.

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Sustainable Product Certifications and Programs

Crate & Barrel is committed to using more responsibly sourced materials, including FSC-certified wood, preferred fibers and recycled packaging. OEKO-TEX® Standard 100 certified upholstery and textiles have passed safety tests for the presence of harmful substances. Over 600 Crate & Barrel products are OEKO-TEX® certified. Organic cotton is grown without chemicals or pesticides, reducing CO2 by 46%, energy consumption by 62% and irrigated water consumption by 90%. GREENGUARD Gold Certified furniture contributes to cleaner air for kids and their families. GOTS Certified textiles are tested to National Standards for the highest quality products. All catalogs and shopping bags are printed on 100% FSC-certified paper.

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Sustainable and Equitable Labor Programs

Crate & Barrel has adopted the amfori BSCI Code of Conduct, which includes eleven principles such as fair wages and health, safety and environmental protections. Social audits are conducted to evaluate vendor compliance with the code and suppliers are engaged in continuous social and environmental improvement. The company also supports the Fifteen Percent Pledge to increase Black-owned business representation in their products.

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Frequently Asked Questions

What is Crate & Barrel?

Crate & Barrel is a renowned retail company specializing in high-quality furniture, home decor, and housewares. The brand is known for its mix of contemporary and classic styles and a wide variety of products that cater to enhancing the aesthetics and functionality of modern living spaces.

Where is Crate & Barrel furniture made?

Crate & Barrel sources its furniture from a global network of manufacturers and artisans. While some items in their collection are crafted in the United States, many products come from skilled makers in countries such as Italy, India, and Indonesia.

Who owns Crate & Barrel?

Crate & Barrel is owned by the Otto Group, one of the world's largest retail and services groups which is based in Hamburg, Germany. The Otto Group took full ownership of Crate & Barrel in 1998.

When was Crate & Barrel founded?

Crate & Barrel was founded in 1962 by Gordon and Carole Segal in Chicago, Illinois. They started the company after being inspired by the simple, well-designed homeware they had seen during their European honeymoon.

Why is Crate & Barrel so expensive?

Prices at Crate & Barrel reflect the high-quality materials and craftsmanship that goes into their products. Their carefully curated collections often include pieces designed and produced by renowned artisans and high-end furniture manufacturers, which contributes to the higher price point.

What style is Crate & Barrel?

Crate & Barrel is known for its sophisticated and contemporary style. The brand's aesthetic blends modern simplicity with timeless elegance, ensuring a variety of choices that cater to a broad range of personal tastes.

What is Crate & Barrel's return policy?

Crate & Barrel has a comprehensive return policy, allowing customers to return or exchange products with which they are not satisfied. The particulars of this policy may vary based on the item and the condition of the return. Most items can be returned within a specified time frame provided they are in the original condition. Custom and special order items may be subject to a restocking fee or not eligible for return. Customers should review the specific terms and conditions on the Crate & Barrel website or contact customer service for further information.

Does Crate & Barrel have physical locations?

Yes, Crate & Barrel operates brick-and-mortar stores in various locations. These include stand-alone stores as well as outlets and a network of housewares and furniture stores across North America. Customers can experience their products in person and take advantage of the stylist services offered at these locations. For store locations, hours, and additional details, the Crate & Barrel store locator tool on their website can be used to find the nearest store.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver


Artisan Handmade


Assembled in the USA

Assembled in the USA






Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery


Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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