Batten Home

Batten Home, a Jacksonville-based retailer founded in 2018, is driven by Jeanne and Shaan Batten's passion for honest, authentic, timeless design. With a focus on curating a collection of products that reflect their values and Scandinavian-inspired aesthetic known as new Nordic design, Batten Home offers items that are 100% authentic, sustainable, and crafted with care from design to manufacturing. Their belief in a "pass-down" culture emphasizes the longevity and meaningfulness of their offerings. With an approachable and humanized e-commerce experience, Batten Home strives to serve customers and foster lasting relationships.

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Batten Home



Jacksonville, Florida

Year Founded


Parent Company


Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation


Welcome Discount

10% Off Full Price Items

Price Range


Free Shipping

On Orders Over $100

Return Policy




New Nordic

Design Services

Not Available

Designer Collaborations



Quality Level


Reviews on Website


Furniture Product Warranty



Batten Home is an online retailer specializing in furniture and furnishings. They offer a wide range of products for customers looking to enhance their home decor. While Batten Home does not have a trade program, they provide convenient access to high-quality pieces through their online platform. Customers can browse and purchase items from the comfort of their own homes. Although Batten Home does not offer trade discounts, they strive to provide affordable options without compromising on quality or style. With a focus on convenience and accessibility, Batten Home is a go-to destination for those seeking stylish home furnishings online.

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Store Types


Product Types

Furniture, Furnishings

Trade Program


Trade Discount



Batten Home focuses on providing a straightforward shopping experience without any frills or additional services. They do not offer white glove delivery, product warranties are not specified, and there is no option for a registry. Made to order items are not available, and customers cannot request free swatches. Additionally, Batten Home does not have an in-house design team or offer any designer collaborations. In-house design services are also not available. Overall, their service strategy centers around simplicity and a no-nonsense approach to home decor retail.

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White Glove Delivery


Registry Available


Made-to-Order Items


Free Swatches


Batten Home

Image source:

Batten Home

Sustainability Mission

Batten Home is a design company that curates a collection of authentic and sustainable products. They prioritize items that are honest in every aspect of production, from design to manufacturing. Embracing a "pass-down" culture, Batten Home believes in the longevity of their products, valuing items that last forever and hold memories within. Their offerings age beautifully and have become integral parts of many people's lives, homes, and stories. Batten Home's commitment to sustainability is evident in their dedication to offering 100% authentic and sustainable products that align with their values of conscious consumption.

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Sustainable Product Certifications and Programs

Batten Home's sustainable product certifications include FSC Certified and OEKO-TEX® Standard 100, ensuring that their curated collection of products are 100% authentic, sustainable, and honest in every aspect of production, from design to manufacturing. With a commitment to a "pass-down" culture, Batten Home believes in lasting items that hold memories within where they live and who they live with. Their offerings age beautifully and are a part of the customer's lives, homes, and stories.

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Sustainable and Equitable Labor Programs

Batten Home prioritizes equitable labor through sustainable practices. Their curated collection consists of 100% authentic and sustainable products, reflecting their commitment to responsible consumption. They advocate for a "pass-down" culture, promoting the longevity of items and the memories they hold. Batten Home values quality over quantity, encouraging customers to invest in special pieces that will last a lifetime. With years of personal experience living with these products, they ensure that their offerings age beautifully and become an integral part of customers' homes and stories.

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Frequently Asked Questions

Where is Batten Home Furniture Made?

Batten Home furniture collaborates with skilled artisans and craftspeople across the globe. Much of their furniture selection is sourced from renowned manufacturers in countries renowned for their specialty in furniture craftsmanship like Denmark, Japan, and also from some artisan workshops in the United States. Batten Home’s commitment to quality ensures that their furniture is made in facilities that practice responsible and sustainable production methods.

Who Owns Batten Home?

Batten Home is an independently owned business founded by entrepreneurs with a passion for curated, minimalistic design and home decor inspired by Scandinavian and Japanese aesthetics. The company emphasizes the spotlight on simplicity and functionality, mirroring the values of the founders in the selection of products that emphasize craftsmanship and timeless design.

What Kind of Products Does Batten Home Offer?

Batten Home offers a diverse range of home goods including furniture, decor, and lifestyle products. Their catalog features items such as:

  • Seating options like chairs and sofas
  • Tables ranging from coffee tables to dining tables
  • Bedroom furniture including beds and nightstands
  • Home accessories such as light fixtures, textiles, and decorative items
  • Lifestyle products that enhance your living space ambiance

Their collection focuses on minimalist design that aims to bring tranquility and functionality into your home.

Is Batten Home Furniture Sustainable?

Sustainability is a key factor in Batten Home’s product curation process. Batten Home endeavors to select products made with environmentally friendly materials and through sustainable practices. Their furniture often utilizes natural materials, and they support manufacturers who engage in ethical production cycles with a smaller carbon footprint.

How Can I Care for My Batten Home Furniture?

To maintain the quality and appearance of your Batten Home furniture, it is recommended to:

  • Clean surfaces with a soft, damp cloth and, if needed, a mild cleaner suitable for the specific material.
  • Keep furniture out of direct sunlight to prevent fading and discoloration over time.
  • Protect wood surfaces with coasters and tablecloths to prevent scratches and stains.
  • Follow specific care instructions provided by Batten Home for particular materials like leather or unique textile weaves.

Proper care will ensure the longevity of your furniture and help to keep it looking new.

What Is Batten Home’s Return Policy?

Batten Home aims for customer satisfaction with every purchase. They usually offer a return policy that allows customers to return products within a certain period after delivery if not completely satisfied. The items must be returned in their original condition and packaging. It is advisable to review Batten Home’s specific return policy details on their website or contact their customer service for any queries related to returns and exchanges.

How Do I Contact Batten Home Customer Support?

If you need to get in touch with Batten Home for support, information, or any other customer service inquiry, you can use the following methods:

  • Email: Reach out through the customer service email provided on their website.
  • Phone: Call their customer service number during the specified business hours.
  • Contact Form: Fill in the contact form available on their website for a direct inquiry.

Batten Home's customer service is dedicated to providing helpful and timely responses to their customers.

Can I See Batten Home Furniture in a Showroom?

Batten Home primarily operates online, and information regarding the physical showrooms or pop-up stores can be found directly on their website. Customers interested in experiencing Batten Home's furniture first-hand should check for any temporary events, pop-up locations, or partnered showrooms where their collection might be on display.

Remember to verify visiting hours and any potential appointment requirements before planning your visit to a showroom or event featuring Batten Home products.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver


Artisan Handmade


Assembled in the USA

Assembled in the USA






Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery


Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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