Where Is The Citizenry Furniture Made?
The Citizenry furniture is handcrafted globally by artisans from around the world. The company partners with craftspeople from countries such as Mexico, Morocco, India, and Peru to produce a variety of unique furniture pieces. Each item in The Citizenry's collection is made using traditional techniques passed down through generations, ensuring authentic, high-quality craftsmanship.
Who Owns The Citizenry?
The Citizenry is owned by Carly Nance and Rachel Bentley, who co-founded the company on the principles of sustainability, fair trade, and artisanal craftsmanship. The business was established with the goal to build a direct link between consumers and artisans from around the globe, offering a curated collection of home goods with a story and a soul.
What Materials Does The Citizenry Use in Their Furniture?
The Citizenry selects high-quality, sustainable materials for their furniture, including natural fibers, solid hardwoods, and heirloom-quality textiles. The choice of materials is deeply rooted in the traditional methods used by their artisan partners. The company ensures that the resources used are locally sourced, eco-friendly, and contribute to the longevity of the final product.
How Does The Citizenry Ensure Ethical Production Practices?
The Citizenry is committed to ethical production practices. They collaborate with artisan groups that provide fair wages, comfortable working conditions, and a safe environment. The company's model supports artisan entrepreneurs with grant programs and capacity building to grow their businesses and preserve their cultural heritage.
Can I See The Citizenry Furniture Before Purchasing?
While The Citizenry is primarily an online retailer, they occasionally offer pop-up experiences and events in select cities where customers can view and purchase their furniture. Potential buyers can sign up for the company's newsletter or follow them on social media to stay updated on these events.
How Do I Care for The Citizenry Furniture?
Proper care of The Citizenry furniture depends on the materials and the construction of each piece. General care tips include:
- For wood furniture, wipe with a soft, dry cloth and avoid using chemical cleaners.
- Textile items such as rugs or pillows should be cleaned in accordance with the specific fabric care instructions provided by The Citizenry.
- For leather goods, use a clean, damp cloth for spot cleaning and apply a leather conditioner periodically to maintain its quality.
Always refer to the individual care instructions that come with each piece for the best maintenance practices.
Does The Citizenry Offer a Warranty On Their Furniture?
The Citizenry stands behind the quality of their products and offers a limited warranty that covers manufacturing defects in materials and workmanship. The duration and specifics of the warranty can vary by product, and any claims should be submitted through The Citizenry's customer service.
For any inquiries or customer support needs, The Citizenry customer service can be reached through the following methods:
- Email: Send your questions to the customer service email provided on The Citizenry's website.
- Contact Form: Fill out the contact form available on their website for a response from the support team.
- Social Media: Reach out to The Citizenry through their social media platforms, where they actively engage with customers.
They strive to provide excellent service and are ready to assist with any questions or concerns regarding their furniture.
