Pottery Barn

Pottery Barn is an iconic home furnishings retailer that has provided quality, value and beautiful design for over 70 years. It has stores and catalogs around the world, as well as a website. Its sustainability mission includes planting 6 million trees by 2023, reaching 100% responsibly sourced cotton, investing in Fairtrade Community Development Funds, and reducing its carbon footprint. Its headquarters are based in San Francisco, California where it was founded in 1949.

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Pottery Barn



San Francisco, California

Year Founded


Parent Company

Williams-Sonoma, Inc.

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation


Welcome Discount


Price Range


Free Shipping

On Select Items

Return Policy




Traditional, Transitional

Design Services


Designer Collaborations



Quality Level


Reviews on Website


Furniture Product Warranty



Pottery Barn offers a wide range of furniture and furnishings for purchase through their online retail channel and in-store showrooms. To support their customers, Pottery Barn provides a trade program with a 20% discount for eligible business customers. This allows professional interior decorators, designers, architects, and other trade professionals to access the high quality products that Pottery Barn has to offer at reduced prices. With this distribution strategy, Pottery Barn is able to provide quality furniture and furnishings to both consumers and businesses alike.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program


Trade Discount



Pottery Barn is a home decor and furniture retailer that offers a range of products, including made-to-order items and free swatches. Their in-house design team, designer collaborations, and in-house design services offer customers the ability to customize their purchase to match their individual style. White Glove Delivery is available for customers who wish to have their purchase shipped with extra care. Registry services are also offered for customers who are looking for the perfect gift for any special occasion.

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White Glove Delivery

White Glove Delivery

Registry Available


Made-to-Order Items


Free Swatches


Pottery Barn

Image source:

Pottery Barn

Sustainability Mission

Pottery Barn is committed to sustainability by planting 6 million trees in partnership with the Arbor Day Foundation, sourcing 100% responsibly sourced cotton, keeping products and materials out of landfills, investing $7.2M in Fairtrade community development funds and reducing their carbon footprint. All products are organic cotton, reclaimed, recycled, handcrafted, or contract grade. This helps reduce collective carbon footprint and restore vulnerable forests. Pottery Barn is dedicated to making a positive impact on the environment.

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Sustainable Product Certifications and Programs

Pottery Barn is certified by GOTS, FSC, OEKO-TEX® Standard 100, and Greenguard Gold. These certifications ensure that the products are sustainably sourced and manufactured with the highest standards in terms of health and environmental protection. They also help to reduce the company’s carbon footprint by committing to reduce emissions across operations.

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Sustainable and Equitable Labor Programs

Retailer has partnered with the Better Cotton Initiative, Renewal Workshop, HERproject, Nest's Ethical Handcraft Program and Fair Trade USA Certified to invest $7.2 million in fairtrade community development funds, impacting over 13,000 workers. These programs focus on providing equitable labor conditions and creating better livelihood opportunities for communities by investing in health clinics, groceries and water filtration systems. Additionally, the retailer is committed to reducing their carbon footprint through science-based targets initiatives.

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Frequently Asked Questions

What is Pottery Barn?

Pottery Barn is a well-known home furnishings retailer offering an extensive range of furniture, home decor, bed and bath items, lighting, and other home accessories. Established with the aim of offering high-quality, stylish products, Pottery Barn caters to customers who appreciate comfort, design, and sustainability.

Where is Pottery Barn furniture made?

Pottery Barn furniture is produced by various manufacturers from around the world, including the United States, with a commitment to quality and craftsmanship. Some products are also responsibly sourced from artisans and factories in countries known for their expertise in particular materials or crafting techniques.

Who owns Pottery Barn?

Pottery Barn is owned by Williams-Sonoma, Inc., an American publicly traded consumer retail company that specializes in kitchenware and home furnishings. Williams-Sonoma, Inc. is a leading home furnishings corporation that also owns other high-profile brands in the industry.

When was Pottery Barn founded?

Pottery Barn was founded in 1949. Since its inception, it has established a reputation for offering high-quality furniture and home decor products that are both stylish and functional.

Why is Pottery Barn so expensive?

Pottery Barn is often considered expensive due to various factors, including the use of high-quality materials, the emphasis on craftsmanship, the brand's commitment to sustainability, and the comprehensive range of customer services offered. Additionally, Pottery Barn's design aesthetic, which often incorporates unique and timeless elements, contributes to the premium pricing of their products.

What style is Pottery Barn?

Pottery Barn is synonymous with a comfortable, casual, and American style. The brand seamlessly blends traditional and contemporary elements, resulting in a versatile aesthetic that appeals to a wide demographic. Their collections are designed to create welcoming and functional spaces that are both beautiful and livable.

What is Pottery Barn's Return Policy?

Pottery Barn has a return policy that allows customers to return eligible items. However, original receipt or gift receipt is required for all returns and exchanges. Customized items, final sale items, and certain products are not eligible for return. It's important to check their return policy details on their website or contact customer service for specific information about returns and exchanges.

Does Pottery Barn have physical locations?

Yes, Pottery Barn operates a number of physical retail store locations internationally, extending their reach beyond just an online presence. These stores offer customers the opportunity to experience the brand's products first-hand, receive in-person customer service, and get design inspiration for their homes. To find a store near you, visit the Pottery Barn website and use their store locator feature.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver


Artisan Handmade


Assembled in the USA

Assembled in the USA






Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery


Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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