Joybird

Joybird is a custom-made and curated furniture retailer committed to providing high-quality pieces that are built to meet the demands and unique tastes of customers. Inspired by the Mid-Century movement of the 1950s and 60s, handcrafted furniture is made from the finest materials at fair prices. Joybird has headquarters in Los Angeles with warehouse distribution in San Diego and manufacturing facilities in Tijuana, Mexico. The company also works with organizations such as FloorFound and One Tree Planted to promote sustainability and reforestation efforts. Their goal is to provide customers with one-of-a-kind furniture buying experiences they won’t find at a big box retailer.

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Joybird

Overview

Headquarters

Los Angeles, California

Year Founded

2014

Parent Company

La-Z-Boy, Inc

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation

Price

Welcome Discount

None

Price Range

$$-$$$

Free Shipping

No

Return Policy

30-day

Design

Aesthetic

Mid-Century Modern

Design Services

Free

Designer Collaborations

Yes

Quality

Quality Level

Mid-High

Reviews on Website

No

Furniture Product Warranty

5-year

Distribution

Joybird is a furniture and furnishings retailer with a range of products available online and in showrooms. They offer a trade program which includes discounts of up to 50% off upholstered products, 40% off casegoods & outdoors, and 30% off decor. This allows them to reach a wide variety of customers, leveraging both physical retail locations as well as an online presence. They are able to capitalize on the convenience afforded by e-commerce while still providing customers with opportunities to browse and purchase in person at their showrooms.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program

Yes

Trade Discount

Up to 50% off upholstered products Up to 40% off casegoods & outdoors Up to 30% off decor

Services

Joybird is an online furniture retailer offering unique and customizable pieces with a range of features. Customers receive white glove delivery, a product warranty, and free swatches. In addition, customers can enjoy made to order items and in-house design services from their team of experienced designers. They do not offer registry services or designer collaborations. Joybird provides customers with quality products, reliable service, and a wide range of customization options to help them create the perfect piece of furniture for their home.

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White Glove Delivery

White Glove Delivery

Registry Available

No

Made-to-Order Items

Yes

Free Swatches

Yes

Joybird

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Joybird

Sustainability Mission

Joybird is dedicated to sustainability and making a positive difference in the world. Through their partnership with FloorFound, they offer customers the ability to purchase returned furniture items at a discounted price, with full transparency of the item's condition. Additionally, Joybird partners with One Tree Planted to finance global reforestation and restoration programs to reduce deforestation impacts. Joybird also offers handcrafted, assembled in the USA, and artisan handmade products.

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Sustainable Product Certifications and Programs

Joybird's sustainability mission is dedicated to making a positive difference in the world. Through their partnership with FloorFound, they offer a New to You marketplace where customers can shop for returned furniture items and save up to 55%. They also partner with One Tree Planted, a non-profit organization committed to reforestation and restoration programs across North America. Joybird purchases help support these programs, reducing the impact of deforestation. Together, these organizations are helping create a more sustainable environment for everyone.

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Sustainable and Equitable Labor Programs

Joybird is committed to promoting sustainable practices and equitable labor programs. They partner with FloorFound to create a marketplace where customers can buy gently used furniture, reducing waste and offering up to 55% off the original price. Additionally, they partner with One Tree Planted, funding reforestation programs across North America. Joybird ensures their employees are paid fairly, receive benefits and have access to education and career advancement opportunities. They also strive for diversity in their teams by providing equal employment opportunities regardless of gender, race or ethnicity.

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Frequently Asked Questions

Where is Joybird Furniture Made?

Joybird furniture is crafted at their own facility in Mexico. They take pride in controlling the manufacturing process from start to finish, which allows them to assure the quality and craftsmanship of each piece of furniture. Each item is custom made to order, utilizing high-quality materials and sustainable practices.

Who Owns Joybird?

Joybird is owned by La-Z-Boy Incorporated, a well-established company in the furniture industry. La-Z-Boy acquired Joybird in 2018 as part of their initiative to expand their presence in the online furniture retail space and to appeal to a younger, more digitally savvy demographic.

Does Joybird Provide a Furniture Warranty?

Joybird offers a limited lifetime warranty on its furniture, covering any manufacturing defects that may arise. The warranty includes various components of their furniture, such as the frame, springs, and joints, assuring customers of a long-lasting product. Joybird's commitment to quality is reflected in this warranty and the dedicated customer service provided should any issues occur.

What is Joybird's Return Policy?

Joybird stands behind the quality of their furniture with a straightforward return policy. Customers are given a 90-day trial period where they can return the furniture if they are not completely satisfied. The items must be in like-new condition for a full refund. Custom-made and clearance items may have different return policies, so checking the specific terms for these products is advisable.

How Can I Maintain My Joybird Furniture?

To keep your Joybird furniture looking its best, regular maintenance is vital. Depending on the type of material, whether it's wood, fabric, or leather, care instructions will vary. Generally, it's recommended to:

  • Clean spills promptly to avoid stains.
  • Vacuum upholstered pieces to remove dust and debris.
  • Avoid placing furniture in direct sunlight to prevent fading.
  • Follow specific cleaning instructions provided with the product for best results.

For long-term maintenance, it’s important to use only the recommended cleaning products and techniques suitable for the materials used in your Joybird furniture.

Can I Customize Joybird Furniture to Fit My Style?

Yes, Joybird prides itself on providing customizable furniture options. You can choose from a wide range of fabrics, leathers, and finishes to match your unique style preferences. Customizing furniture with Joybird means you can select the colors, materials, and even the wood stain for their handcrafted pieces, allowing you to create furniture that's a perfect fit for your space.

How Do I Contact Joybird Customer Service?

For assistance regarding Joybird products or services, you can contact their customer service through the following channels:

  • Phone: Reach out to their customer service hotline for direct support.
  • Email: Write an email with your inquiries and send it to the customer support team.
  • Live Chat: Engage with the customer support team via the live chat feature on the Joybird website for immediate help.

Joybird's customer service is committed to providing helpful and prompt responses to ensure customer satisfaction.

Is There a Joybird Showroom I Can Visit?

Those who prefer to experience Joybird furniture before purchasing will be pleased to know that Joybird offers showroom locations. Visitors can explore a selection of Joybird's furniture and get a feel for the craftsmanship and materials firsthand. Check Joybird's website to locate a showroom near you and obtain information about opening hours.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver

Handcrafted

Artisan Handmade

Local

Assembled in the USA

Assembled in the USA

Low-VOC

Nontoxic

Reclaimed

Recycled

Upcycled

Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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