Joybird is a custom-made and curated furniture retailer committed to providing high-quality pieces that are built to meet the demands and unique tastes of customers. Inspired by the Mid-Century movement of the 1950s and 60s, handcrafted furniture is made from the finest materials at fair prices. Joybird has headquarters in Los Angeles with warehouse distribution in San Diego and manufacturing facilities in Tijuana, Mexico. The company also works with organizations such as FloorFound and One Tree Planted to promote sustainability and reforestation efforts. Their goal is to provide customers with one-of-a-kind furniture buying experiences they won’t find at a big box retailer.
Image source:
Joybird
Curated by:
Christi Farrell, RA
Updated:
February 3, 2024
Headquarters
Los Angeles, California
Year Founded
2014
Parent Company
La-Z-Boy, Inc
Related Brands
William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
No
Return Policy
30-day
Aesthetic
Mid-Century Modern
Design Services
Free
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Joybird is a furniture and furnishings retailer with a range of products available online and in showrooms. They offer a trade program which includes discounts of up to 50% off upholstered products, 40% off casegoods & outdoors, and 30% off decor. This allows them to reach a wide variety of customers, leveraging both physical retail locations as well as an online presence. They are able to capitalize on the convenience afforded by e-commerce while still providing customers with opportunities to browse and purchase in person at their showrooms.
Scroll back to top ↑
Store Types
Online, Showroom
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
Up to 50% off upholstered products Up to 40% off casegoods & outdoors Up to 30% off decor
Joybird is an online furniture retailer offering unique and customizable pieces with a range of features. Customers receive white glove delivery, a product warranty, and free swatches. In addition, customers can enjoy made to order items and in-house design services from their team of experienced designers. They do not offer registry services or designer collaborations. Joybird provides customers with quality products, reliable service, and a wide range of customization options to help them create the perfect piece of furniture for their home.
Scroll back to top ↑
White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
Yes
Free Swatches
Yes
Image source:
Joybird
Joybird is dedicated to sustainability and making a positive difference in the world. Through their partnership with FloorFound, they offer customers the ability to purchase returned furniture items at a discounted price, with full transparency of the item's condition. Additionally, Joybird partners with One Tree Planted to finance global reforestation and restoration programs to reduce deforestation impacts. Joybird also offers handcrafted, assembled in the USA, and artisan handmade products.
Scroll back to top ↑
Joybird's sustainability mission is dedicated to making a positive difference in the world. Through their partnership with FloorFound, they offer a New to You marketplace where customers can shop for returned furniture items and save up to 55%. They also partner with One Tree Planted, a non-profit organization committed to reforestation and restoration programs across North America. Joybird purchases help support these programs, reducing the impact of deforestation. Together, these organizations are helping create a more sustainable environment for everyone.
Scroll back to top ↑
Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Joybird is committed to promoting sustainable practices and equitable labor programs. They partner with FloorFound to create a marketplace where customers can buy gently used furniture, reducing waste and offering up to 55% off the original price. Additionally, they partner with One Tree Planted, funding reforestation programs across North America. Joybird ensures their employees are paid fairly, receive benefits and have access to education and career advancement opportunities. They also strive for diversity in their teams by providing equal employment opportunities regardless of gender, race or ethnicity.
Scroll back to top ↑
Joybird furniture is crafted at their own facility in Mexico. They take pride in controlling the manufacturing process from start to finish, which allows them to assure the quality and craftsmanship of each piece of furniture. Each item is custom made to order, utilizing high-quality materials and sustainable practices.
Joybird is owned by La-Z-Boy Incorporated, a well-established company in the furniture industry. La-Z-Boy acquired Joybird in 2018 as part of their initiative to expand their presence in the online furniture retail space and to appeal to a younger, more digitally savvy demographic.
Joybird offers a limited lifetime warranty on its furniture, covering any manufacturing defects that may arise. The warranty includes various components of their furniture, such as the frame, springs, and joints, assuring customers of a long-lasting product. Joybird's commitment to quality is reflected in this warranty and the dedicated customer service provided should any issues occur.
Joybird stands behind the quality of their furniture with a straightforward return policy. Customers are given a 90-day trial period where they can return the furniture if they are not completely satisfied. The items must be in like-new condition for a full refund. Custom-made and clearance items may have different return policies, so checking the specific terms for these products is advisable.
To keep your Joybird furniture looking its best, regular maintenance is vital. Depending on the type of material, whether it's wood, fabric, or leather, care instructions will vary. Generally, it's recommended to:
For long-term maintenance, it’s important to use only the recommended cleaning products and techniques suitable for the materials used in your Joybird furniture.
Yes, Joybird prides itself on providing customizable furniture options. You can choose from a wide range of fabrics, leathers, and finishes to match your unique style preferences. Customizing furniture with Joybird means you can select the colors, materials, and even the wood stain for their handcrafted pieces, allowing you to create furniture that's a perfect fit for your space.
For assistance regarding Joybird products or services, you can contact their customer service through the following channels:
Joybird's customer service is committed to providing helpful and prompt responses to ensure customer satisfaction.
Those who prefer to experience Joybird furniture before purchasing will be pleased to know that Joybird offers showroom locations. Visitors can explore a selection of Joybird's furniture and get a feel for the craftsmanship and materials firsthand. Check Joybird's website to locate a showroom near you and obtain information about opening hours.
Scroll back to top ↑
Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
The most comprehensive collection of retailer data points on the web
Get informed. Compare furniture brands across several criteria, from sustainability programs to price
Explore curated inspirations with dupes and alternatives