CB2 is the modern furniture store for lofts, apartments and houses of all sizes. With its signature urban twist, pieces are often designed with city-living in mind, small in scale and multifunctional. From velvet sofas to chrome coffee tables, CB2 has a wide selection of fresh, fun furniture to decorate every room. In addition to modern furniture, CB2 carries a range of quirky kitchenware and creative home decor. Founded in 2000, there are now fifteen CB2 stores located in some of the coolest neighborhoods across the US and two international locations. Committed to sustainability, CB2 has partnered with the Forest Stewardship Council to offer FSC-certified collections and its Romeoville distribution center was awarded three Green Globes certifications for environmental efficiency.

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Chicago, Illinois

Year Founded


Parent Company

The Otto Group

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation


Welcome Discount


Price Range


Free Shipping

On Select Items

Return Policy




Organic Modern

Design Services


Designer Collaborations



Quality Level


Reviews on Website


Furniture Product Warranty



CB2 provides a diverse selection of furniture and furnishings for both online and showroom retail channels. The company offers an extensive Trade Program with a 20% discount to provide customers with access to discounted prices. This distribution strategy enables the company to reach a wide range of customers, from individuals shopping for their homes, to businesses looking for stylish furniture solutions. CB2's commitment to providing quality products at competitive prices ensures that everyone can find something that suits their needs.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program


Trade Discount



CB2 offers a comprehensive service strategy designed to meet the needs of their customers. Their White Glove Delivery ensures a safe and timely delivery of all orders. They offer a registry for special occasions and custom, made-to-order items. With their in-house design team, they offer free swatches to assist in the selection process as well as designer collaborations and services to create a unique look tailored to each customer. CB2 is committed to providing superior customer service and an outstanding shopping experience.

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White Glove Delivery

White Glove Delivery

Registry Available


Made-to-Order Items


Free Swatches



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Sustainability Mission

CB2 is committed to more responsible materials and sustainable sourcing with quality-tested products, aiming to reduce its carbon footprint while engaging and supporting suppliers in continuous social and environmental improvement. The retailer has partnered with the Forest Stewardship Council (FSC) to offer FSC-certified collections and all catalogs and shopping bags are printed on 100% FSC-certified paper. Textiles are tested to national standards, with nearly 300 CB2 products OEKO TEX® certified. Organic cotton is grown without chemicals or pesticides, reducing CO2 emissions, energy consumption, and water consumption. The Romeoille, Illinois distribution center has been awarded three Green Globes certifications for environmental efficiency and Tracy, California location have installed 100,000 square feet of solar panels. All efforts aim to move towards carbon-neutral operations while being accountable to customers, associates and people who make their products.

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Sustainable Product Certifications and Programs

CB2 is committed to using more sustainably sourced materials and quality-tested products, including FSC®-certified wood and preferred fibers. Nearly 300 products are OEKO TEX® certified while organic cotton is grown without chemicals or pesticides, reducing CO2 by 46%, energy consumption by 62% and irrigated water consumption by 90%. They are accountable to their community of associates, customers and people who make their products.

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Sustainable and Equitable Labor Programs

CB2 has partnered with the Fifteen Percent Pledge to promote equity in labor programs. This pledge is aimed at having 15% of retail space dedicated to products from Black-owned businesses. The company is also committed to engaging and supporting suppliers in continuous social and environmental improvement, through ethical supply chains. Additionally, CB2 has a goal of achieving 50% FSC-certified furniture by 2025 and a 100% organic collection in the future.

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Frequently Asked Questions

Where is CB2 Furniture Made?

CB2's furniture is produced in a variety of countries, depending on the product and style. They source materials and craftsmanship globally, with some pieces coming from countries such as India, Indonesia, China, and the United States. Their network of artisans and manufacturers allows them to offer eclectic and contemporary designs.

Who Owns CB2?

CB2 is owned by Crate and Barrel Holdings, a parent company that also owns Crate & Barrel and Crate & Kids. CB2 is positioned as the younger, more modern and trendy arm of the enterprise, targeting customers who are seeking stylish, urban-oriented designs in their furniture and home décor.

What is the Return Policy for CB2 Products?

Customers have the flexibility to return their CB2 products if they are not completely satisfied. CB2 typically allows returns within a certain period after purchase, as long as the items are in like-new condition and accompanied by a receipt. Specifics may vary based on the product category, and there may be different policies for in-store and online purchases.

Does CB2 Offer a Warranty On Their Furniture?

Yes, CB2 offers a manufacturer's warranty on furniture, which generally covers defects in workmanship or materials for a set period following the purchase. The warranty terms may vary for different furniture categories, so customers are advised to review the warranty information provided with their item or consult CB2's customer service for details.

How Can I Contact CB2 Customer Support?

CB2 prides itself on responsive customer support. To contact their team, customers can:

  • Call the customer care number listed on the CB2 website.
  • Send an inquiry via email through the email address provided on the site.
  • Engage with a representative through live chat for immediate assistance during operating hours.

For more personalized support, like questions on specific products or design advice, CB2 may also offer virtual design services.

Are There Physical CB2 Stores I Can Visit?

CB2 has various brick-and-mortar locations where customers can peruse their collection of modern furniture and décor. To find the nearest CB2 store, customers can use the store locator tool on their website, which provides addresses, phone numbers, and store hours. Visiting a physical location gives customers a chance to see the quality and style of CB2 products up close before making a purchase.

How Sustainable Is CB2 Furniture?

CB2 is increasingly incorporating sustainability into their business practices, from sourcing materials to product design. They offer a selection of furniture made from sustainable materials and employ methods to ensure a smaller environmental footprint. However, details on the sustainability of specific products can usually be found in the product descriptions, or by inquiring with their customer support or reading their corporate responsibility statements.

Can I Customize CB2 Furniture?

For certain items such as upholstery, CB2 offers customizable options where customers can choose from a selection of fabrics and finishes. This allows for personal tailoring of furniture to meet individual style and comfort needs. The customization process, available options, and lead times can be explored on the CB2 website or by contacting their customer service.

By maintaining a focus on modern and affordable design, global artisanal production, and responsive customer support, CB2 positions itself as a furniture retailer attuned to contemporary lifestyles and conscious consumerism.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver


Artisan Handmade


Assembled in the USA

Assembled in the USA






Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery


Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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