Where is Arhaus furniture made?
Arhaus furniture is crafted by artisans located around the world, including the United States, Indonesia, Italy, and India. The company is known for its commitment to handcrafted products and often sources unique materials globally to ensure the quality and authenticity of their pieces.
Who owns Arhaus?
Arhaus is a privately held company, founded in 1986 by father and son duo, Jack and John Reed. As of the latest available information, it continues to be primarily family-owned and operated, focusing on sustainable practices and traditional craftsmanship in their product design and manufacturing.
What type of materials does Arhaus use for their furniture?
Arhaus is recognized for utilizing a variety of natural materials and upcycled elements in their furniture. This includes sustainably sourced wood, organic cotton, responsibly harvested leather, and recycled glass and metals. The brand emphasizes eco-friendly practices by often incorporating reclaimed and recycled materials to reduce their ecological footprint.
Does Arhaus offer a warranty on their furniture?
Yes, Arhaus provides customers with a warranty on their furniture products. Individual warranty periods and what they cover may vary depending on the specific type of product. Most of their pieces come with a one-year warranty against manufacturer's defects, and some products may have extended coverage on certain components. Customers are advised to review the warranty specifics on their purchase receipt or by contacting Arhaus directly.
How do I care for my Arhaus furniture?
Proper care for Arhaus furniture depends on the material. For wooden items, it is recommended to dust regularly and use specially formulated furniture polish. Upholstered pieces should be vacuumed with a soft brush attachment and cleaned with appropriate fabric cleaners. For leather, using a dry cloth for dusting and a leather conditioner to maintain its quality is suggested. Always refer to the specific care guidelines provided by Arhaus for the best results.
Can I return or exchange an item at Arhaus?
Arhaus offers a return policy that allows customers to return or exchange products within a specific time period, typically 14 days from the delivery or pickup date. Items must be returned in their original condition and packaging. Custom orders, special orders, and clearance items may be subject to a restocking fee or non-returnable policy. It's important to check the Arhaus website or contact their customer service for detailed information on their return policy and any applicable conditions.
Arhaus provides several methods for customers to contact their customer service team:
- Phone: Reach out to them through the customer service phone number listed on their website.
- Email: Send an email inquiry directed to their customer service email address.
- Live Chat: Use the live chat feature on the Arhaus website for real-time assistance during business hours.
Arhaus is dedicated to offering supportive customer service and aims to address questions and concerns effectively.
Is there an Arhaus store near me?
To find an Arhaus store location, you can visit their official website and use the 'Store Locator' feature. Input your ZIP code or city and state to discover the closest Arhaus stores, complete with addresses, operating hours, and contact information. The brand operates multiple retail locations across the United States for customers interested in viewing their furniture collection in person.
