Image source:
Wayfair
Image source:
Crate & Barrel

Wayfair vs Crate & Barrel

What's the difference between Wayfair and Crate & Barrel

Wayfair and Crate & Barrel are two furniture retailers that offer different approaches to creating a feeling of home. Wayfair focuses on providing a wide range of options and empowering customers to create spaces that reflect their individual style and needs. Their extensive network of logistics hubs and customer service centers allows them to serve customers globally, while their headquarters in Boston and Berlin provide access to top talent. On the other hand, Crate & Barrel emphasizes inspired living through high-quality products, exclusive designs, and timeless style. They engage with customers through social media, mobile shopping, design services, gift registry, and more. With over 100 stores across 9 countries, they are an international destination for contemporary and modern furniture. In terms of certifications and labor programs, Wayfair is Greenguard Gold Certified and participates in equitable labor programs such as the amfori BSCI - Code of Conduct. On the other hand, Crate & Barrel has multiple certifications including FSC Certified, OEKO-TEX® Standard 100, Greenguard Gold Certified, and GOTS Certified. They also adhere to the amfori BSCI - Code of Conduct and are involved in the Fifteen Percent Pledge. While Wayfair claims to offer organic cotton products and products assembled in the USA as self-claimed benefits, Crate & Barrel does not make any explicit claims regarding these benefits. Overall, Wayfair offers a vast selection with a focus on personalization while Crate & Barrel provides curated inspiration with an emphasis on high-quality products and timeless style.

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

- Wayfair operates globally with headquarters in Boston and Berlin, while Crate and Barrel has over 100 stores and franchise partners in 9 countries. - Wayfair focuses on providing a wide range of products for every part of the home, while Crate and Barrel offers contemporary and modern furniture, housewares, and decor. - Wayfair emphasizes the power of choice for everyday shoppers through their online platform, while Crate and Barrel offers a distinct architectural aesthetic and experiential store environment. - Wayfair has an extensive network of logistics hubs and customer service centers to meet the needs of their global customer base, while Crate and Barrel engages with customers through social media, mobile shopping, design services, gift registry, etc. - Wayfair's mission is to help everyone create their feeling of home anywhere, while Crate and Barrel aims to help people love how they live in moments that matter.

Company Description

Wayfair
Wayfair is a global online retailer based in Boston, Massachusetts, with headquarters in Berlin as well. Founded in 2002 by Niraj Shah and Steve Conine, Wayfair offers millions of products for every part of the home. They aim to help customers create spaces that reflect their individual style and needs. With a focus on sustainability, Wayfair has implemented initiatives such as the Shop Sustainably program, responsible sourcing practices, and efforts to reduce waste throughout their supply chain. Their commitment to providing a diverse and equitable workplace is evident through their focus on employee growth and input.
Crate & Barrel
Crate & Barrel Holdings is an international destination for contemporary and modern furniture, housewares and decor that help people welcome life in. With over 100 stores and franchise partners in 9 countries, Crate and Barrel employs 7,500 associates across Crate and Barrel and CB2. We curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world. Our lifestyle brands offer exclusive designs and timeless style with digital design tools for seamless shopping solutions. We prioritize sustainability through climate neutrality, sustainable materials, ethical supply chains, circular solutions, empowered employees, conscious customers, digital responsibility and more.

Differences at a Glance

Wayfair

Crate & Barrel

Headquarters

Year Founded

Store Type

Product Type

Aesthetic

Parent Company

Welcome Discount

Price

Quality Level

Reviews on Website

Free Returns

White Glove Delivery

Product Warranty

Registry Available

Made-to-Order Items

Free Swatches

Designer Collaborations

In-House Design Services

Trade Program

Trade Discount

Boston, Massachusetts

2002

Online, Showroom

Furniture, Furnishings

Varies

None

10%

$

Low-Mid

Yes

No

White Glove Delivery

Yes

No

No

No

Not Available

Not Available

Yes

10%

Northbrook, Illinois

1962

Online, Showroom

Furniture, Furnishings

Traditional, Transitional

The Otto Group

10% Off Full Price Items

$$$

Mid-High

Yes

No

White Glove Delivery

Not Specified

Yes

Yes

Yes

Yes

Free

Yes

20%

Sustainability Mission Comparison

Wayfair participates in equitable labor programs such as the amfori BSCI - Code of Conduct. On the other hand, Crate & Barrel is involved in the Fifteen Percent Pledge and also adheres to the amfori BSCI - Code of Conduct.
Image source:
Wayfair
Image source:
Crate & Barrel

Sustainable Product Certifications and Programs

Wayfair

Crate & Barrel

Sustainable Forestry Initiative

Programme for the Endorsement of Forest Certification Warranty

Appalachian Hardwood Manufacturers Inc.

National Hardwood Lumber Association

No

No

No

No

No

No

No

Yes

No

No

No

White Glove Delivery

Yes

No

No

Yes

Yes

No

No

No

No

No

Yes

No

No

Yes

White Glove Delivery

Not Specified

Yes

Yes

Sustainable and Equitable Labor Programs

Sustainability Mission

Wayfair
Wayfair's sustainability mission focuses on three pillars: Our Communities, Our Workplace, and Our Planet. They prioritize social impact by supporting local communities through partnerships and employee engagement. In the workplace, they strive for diversity, equity, and growth for all employees. For the planet, Wayfair addresses emissions and waste in their supply chain while empowering customers to make sustainable purchasing decisions. They have achieved significant milestones such as expanding their Shop Sustainably program, investing in renewable energy sources, and achieving high curbside recyclability of packaging materials. Wayfair is committed to responsible sourcing and reducing waste throughout their operations.
Crate & Barrel
Crate & Barrel is committed to making changes to create a better world for tomorrow. They are dedicated to using more sustainable materials, sourcing ethically, and testing products for quality assurance. With initiatives such as climate neutrality, sustainable materials, ethical supply chains, circular solutions and empowering employees, they are striving to reduce their environmental impact and carbon footprint. They use FSC certified wood, organic cotton and recycled packaging. All textiles are tested to national standards and STANDARD 100 by OEKO-TEX® labeled upholstery and textiles are free of harmful substances. Ongoing investments in green building facilities, US upholsterers and manufacturers ensure responsible practices throughout the organization. Additionally they offer support to Feeding America®, Good 360, My Block My Hood My City (M3) as well as commit to increasing Black-owned business representation in their products. Crate & Barrel promises organic cotton and Assembled in the USA products.

Sustainable Product Certifications

Wayfair is Greenguard Gold Certified, while Crate & Barrel has multiple certifications including FSC Certified, OEKO-TEX® Standard 100, Greenguard Gold Certified, and GOTS Certified.

Wayfair

Crate & Barrel

FSC Certified

GOTS Certified

OCS Certified

OEKO-TEX® Standard 100

EcoTex

Global Recycled Standard

Recycled Claims Standard

Greenguard Gold Certified

SCS Indoor Advantage Gold

REACH

Ecolable

No

No

No

No

No

No

No

Yes

No

No

No

Yes

Yes

No

Yes

No

No

No

Yes

No

No

No

Sustainable and Equitable Labor Programs

Wayfair participates in equitable labor programs such as the amfori BSCI - Code of Conduct. On the other hand, Crate & Barrel is involved in the Fifteen Percent Pledge and also adheres to the amfori BSCI - Code of Conduct.

Wayfair

Crate & Barrel

Goodweave

Fair Trade USA

Better Cotton Initiative

Craftmark

HERproject

Nest Ethical Handcraft Program

Fifteen Percent Pledge

No

No

No

No

No

No

No

No

No

No

No

No

No

Yes

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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