Image source:
West Elm
Image source:
Crate & Barrel

West Elm vs Crate & Barrel

What's the difference between West Elm and Crate & Barrel

West Elm and Crate & Barrel are two furniture retailers that offer distinct differences in their approach to design, sustainability, and ethical sourcing. West Elm places a strong emphasis on sustainability, with 60% of their product sales supporting at least one of their sustainability initiatives. They also champion the maker movement by investing $13.2M in small American-made businesses and collaborating with artisan collectives around the world to preserve handcraft traditions. In contrast, Crate & Barrel offers high-quality products with exclusive designs and timeless style powered by digital design tools. Both retailers offer certified products, but West Elm has a wider range of certifications including GOTS Certified, FSC Certified, OCS Certified, OEKO-TEX® Standard 100, Global Recycled Standard, Recycled Claims Standard, Greenguard Gold Certified and REACH. Meanwhile, Crate & Barrel only offers FSC Certified, OEKO-TEX® Standard 100, Greenguard Gold Certified and GOTS Certified products. When it comes to ethical sourcing practices for workers' rights and fair wages both companies participate in equitable labor programs such as Fair Trade USA certification for West Elm or Fifteen Percent Pledge for Crate & Barrel. However West Elm goes further by participating in the Better Cotton Initiative as well as being a member of Craftmark HERproject and Nest's Ethical Handcraft Program. West Elm also claims benefits such as handcrafted local contract grade assembled in the USA low-VOC nontoxic reclaimed recycled upcycled water-based finishes and water-efficient products while Crate & Barrel only claims to use organic cotton in some of their products. Overall both retailers have unique approaches to design but West Elm stands out for its commitment to sustainability initiatives that support local communities around the world while Crate & Barrel focuses on providing high-quality products with exclusive designs through digital design tools.

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

CB2 has this but West Elm does not have it

- West Elm offers more sustainable product options, with 60% of sales supporting sustainability initiatives, while Crate & Barrel only offers a few certified products. - West Elm champions the maker movement and collaborates with artisan collectives around the world to preserve handcraft traditions and create opportunities for sustainable employment, while Crate & Barrel focuses on providing a seamless shopping experience through digital design tools. - Both retailers participate in equitable labor programs to ensure their products are ethically sourced and provide fair wages and safe working conditions for employees. - West Elm offers a wider range of self-claimed benefits such as handcrafted, local, contract grade, assembled in the USA, low-VOC, nontoxic, reclaimed, recycled, upcycled and water-efficient products. Meanwhile,Crate & Barrel only claims to use organic cotton in some of their products.

Company Description

West Elm
West Elm is a home furnishings retailer that uses design to help the environment, communities, and customers. The company's products are 95% designed in-house, and 60% of sales support sustainability initiatives. West Elm is a leader in sustainability, supporting small American-made businesses and collaborating with artisan collectives around the world. Certified organic cotton bedding and bath towels are sustainably sourced, and wood furniture is sustainably sourced. Certified nontoxic furniture has been screened for over 100,000 chemicals and VOCs. Founded in 2002, West Elm is headquartered in Brooklyn, NY.
Crate & Barrel
Crate & Barrel Holdings is an international destination for contemporary and modern furniture, housewares and decor that help people welcome life in. With over 100 stores and franchise partners in 9 countries, Crate and Barrel employs 7,500 associates across Crate and Barrel and CB2. We curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world. Our lifestyle brands offer exclusive designs and timeless style with digital design tools for seamless shopping solutions. We prioritize sustainability through climate neutrality, sustainable materials, ethical supply chains, circular solutions, empowered employees, conscious customers, digital responsibility and more.

Differences at a Glance

West Elm

Crate & Barrel

Headquarters

Year Founded

Store Type

Product Type

Aesthetic

Parent Company

Welcome Discount

Price

Quality Level

Reviews on Website

Free Returns

White Glove Delivery

Product Warranty

Registry Available

Made-to-Order Items

Free Swatches

Designer Collaborations

In-House Design Services

Trade Program

Trade Discount

Brooklyn, New York

2002

Online, Showroom

Furniture, Furnishings

Mid-Century Modern

Williams-Sonoma, Inc.

15%

$$

Mid

No

Yes

White Glove Delivery

Not Specified

Yes

Yes

Yes

Yes

Free

Yes

20%

Northbrook, Illinois

1962

Online, Showroom

Furniture, Furnishings

Traditional, Transitional

The Otto Group

10% Off Full Price Items

$$$

Mid-High

Yes

No

White Glove Delivery

Not Specified

Yes

Yes

Yes

Yes

Free

Yes

20%

Sustainability Mission Comparison

West Elm and Crate & Barrel both participate in equitable labor programs to ensure their products are ethically sourced. West Elm is certified by Fair Trade USA, participates in the Better Cotton Initiative, and is a member of Craftmark, HERproject, and Nest's Ethical Handcraft Program. Crate & Barrel has taken the Fifteen Percent Pledge and adheres to amfori BSCI's Code of Conduct. Both retailers are committed to providing fair wages and safe working conditions for their employees. West Elm also works with local artisans to create unique products that support their communities. Through these initiatives, both companies are helping to create a more sustainable future for workers around the world.
Image source:
West Elm
Image source:
Crate & Barrel

Sustainable Product Certifications and Programs

West Elm

Crate & Barrel

Sustainable Forestry Initiative

Programme for the Endorsement of Forest Certification Warranty

Appalachian Hardwood Manufacturers Inc.

National Hardwood Lumber Association

Yes

Yes

Yes

No

Yes

Yes

No

Yes

No

Yes

Yes

White Glove Delivery

Not Specified

Yes

Yes

Yes

Yes

No

No

No

No

No

Yes

No

No

Yes

White Glove Delivery

Not Specified

Yes

Yes

Sustainable and Equitable Labor Programs

Sustainability Mission

West Elm
West Elm is committed to sustainability and reducing its environmental impact. The company sources organic and sustainably sourced materials, such as FSC-certified wood, recycled polyester, and organic cotton. Its products are certified nontoxic and free from harmful chemicals. West Elm also uses handcrafted and local materials, as well as contract grade, low-VOC, reclaimed, recycled, upcycled, water-based finishes, and water efficient materials. By doing so, the company has saved 2.3 billion liters of water in 2019 and kept 66 million plastic bottles out of landfills in 2020.
Crate & Barrel
Crate & Barrel is committed to making changes to create a better world for tomorrow. They are dedicated to using more sustainable materials, sourcing ethically, and testing products for quality assurance. With initiatives such as climate neutrality, sustainable materials, ethical supply chains, circular solutions and empowering employees, they are striving to reduce their environmental impact and carbon footprint. They use FSC certified wood, organic cotton and recycled packaging. All textiles are tested to national standards and STANDARD 100 by OEKO-TEX® labeled upholstery and textiles are free of harmful substances. Ongoing investments in green building facilities, US upholsterers and manufacturers ensure responsible practices throughout the organization. Additionally they offer support to Feeding America®, Good 360, My Block My Hood My City (M3) as well as commit to increasing Black-owned business representation in their products. Crate & Barrel promises organic cotton and Assembled in the USA products.

Sustainable Product Certifications

West Elm and Crate & Barrel offer some certified products. West Elm has a range of certifications including GOTS Certified, FSC Certified, OCS Certified, OEKO-TEX® Standard 100, Global Recycled Standard, Recycled Claims Standard, Greenguard Gold Certified and REACH. Meanwhile, Crate & Barrel offers FSC Certified, OEKO-TEX® Standard 100, Greenguard Gold Certified and GOTS Certified products. It's important to note that not all of their products are certified. Neither retailer is certified themselves.

West Elm

Crate & Barrel

FSC Certified

GOTS Certified

OCS Certified

OEKO-TEX® Standard 100

EcoTex

Global Recycled Standard

Recycled Claims Standard

Greenguard Gold Certified

SCS Indoor Advantage Gold

REACH

Ecolable

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

No

Yes

No

Yes

Yes

No

Yes

No

No

No

Yes

No

No

No

Sustainable and Equitable Labor Programs

West Elm and Crate & Barrel both participate in equitable labor programs to ensure their products are ethically sourced. West Elm is certified by Fair Trade USA, participates in the Better Cotton Initiative, and is a member of Craftmark, HERproject, and Nest's Ethical Handcraft Program. Crate & Barrel has taken the Fifteen Percent Pledge and adheres to amfori BSCI's Code of Conduct. Both retailers are committed to providing fair wages and safe working conditions for their employees. West Elm also works with local artisans to create unique products that support their communities. Through these initiatives, both companies are helping to create a more sustainable future for workers around the world.

West Elm

Crate & Barrel

Goodweave

Fair Trade USA

Better Cotton Initiative

Craftmark

HERproject

Nest Ethical Handcraft Program

Fifteen Percent Pledge

No

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

Yes

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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